Office Policies, Procedures, and Forms

Office hours:

Wednesday to Friday: 1:00 PM to 5:00 PM
Saturday: 10:00 AM to 12:00 PM

Additional availability may be arranged under special circumstances

All sessions are scheduled by appointment only, whether in-person or virtual. Your appointment is a dedicated time reserved specifically for you. Appointments begin and end at the dedicated time.

Missed appointments and late policy

Consistency is vital to achieving successful outcomes in mental well-being. Frequent missed or canceled sessions can hinder progress and compromise treatment effectiveness.

While we understand that emergencies occur, appointments require at least 24 hours’ notice for cancellation. Failure to provide sufficient notice will result in a charge for the full session fee. Appointments will also be treated as canceled if you arrive more than 15 minutes late without prior notification or approval.

Referrals

We welcome referrals, but do not require them. If you are referred, please let us know in advance so we can coordinate care with your provider as needed.

Fee for service / private pay

Dr. Tan bills as a "fee-for-service" or "private pay" provider and is considered "out-of-network" with all insurance companies. By not accepting insurance, he is able to provide a better level of care where his treatment decisions are not dictated by insurance companies, but rather for your best interest.

Payment is expected in full by cash, check, or charge 24-hours before the time of your office visit. Alternative forms of payment, such as money-transfer services (Venmo, Zelle), may be arranged upon request.

Being “fee-for-service” and “out-of-network” makes us unable to file a claim, but maximizes your privacy and also puts you in control of what information you make available to your insurance company. As an "out-of-network" provider, we provide you with a statement (called a “superbill”) that you may, or may not, choose to submit to your insurance company for reimbursement.

Insurance reimbursement process

Seeking reimbursement from insurance is at your discretion. Call our office and we will do our best to help.

Transparent pricing

In alignment with the federal No Surprises Act of 2022, the cost for each visit is as follows (excluding debit/credit card fees):

Prior to an initial evaluation, I offer a 15-minute complementary screening assessment.

Initial evaluation

The initial evaluation process typically involves 1 to 3 consecutive appointments, which may include sessions with the patient alone and, when appropriate, with the patient’s support person.

During these initial appointments, your current medical records will be reviewed, and additional information may be requested from previous medical records. If consent is provided, spouses, family members, or peers may also be interviewed to gather a comprehensive understanding of the patient’s situation.

The final session in the evaluation process will focus on discussing the diagnosis and the proposed treatment plan. This plan may include medication, but that decision will depend on mutual agreement between all parties. Once the plan is established, and if everyone consents, a long-term patient-doctor relationship can begin.

If you are already working with a therapist before starting an evaluation, we will coordinate care with your therapist to ensure continuity. For those not yet connected with a therapist, recommendations will be provided, or you may choose a therapist independently.

Legal evaluations

Please note that legal evaluations, such as those for personal injury claims or social security disability applications, or social security disability applications are not part of the services provided.

Initial visit

Follow-up visit

$575

$350

Medication Refills
Prescription refills are typically managed during your scheduled appointments. Please ensure you have enough medication until your next visit. If you need a refill between appointments, call our office at least three business days in advance to allow for processing. Requests made on weekends will be addressed on the next business day. Changes to medication regimens usually require an appointment and are not handled as standard refill requests.

Communication by Phone
Open communication is key to fostering a strong doctor-patient relationship and addressing any concerns. Necessary calls will not incur charges. If we are unavailable when you call, please leave a detailed voicemail including your full name, contact number, the reason for your call, and the best time to return your call. We will get back to you as soon as possible.

Reports and Consultations
If you need a consultation letter or wish to coordinate care with another provider, this will be discussed during your initial evaluation or subsequent sessions as necessary.

Daniel Tan MD

lifestyle medicine & mental health

Office Policies, Procedures, and Forms

Initial visit

Follow-up visit

$575

$350

For new and returning patients, required forms can be accessed and downloaded from the forms section of our website. Our office staff will inform you about which forms need to be completed.